faq

How does the customer parking work?

The parking area is located beneath the restaurant and is reserved exclusively for Da Lucio guests. Access is granted via a personal QR Code, valid for a single entry and exit, which you will receive through a link in your booking confirmation email. At the entrance, you’ll find a dedicated scanner: hold your phone approximately 20 cm away to allow the QR Code to be read and open the barrier.

How can I book a table?

Reservations can be made on our website by entering the “booking” section.

Is the credit card required for my booking?

A vlaid credit card is necessary to guarantee and confirm your booking. A cancellation fee of 70 euros per guest will be charged in case of cancellation, with less than 48 hours’ notice from the time of booking, or in case of no-show.

What is the modification and cancellation policy?

Please, contact us by phone at: +39 0541 1612020, or via the confirmation email received at the time of booking to modify or cancel your reservation.

Do you accept credit cards as payment method?

We accept cash, Visa, Mastercard and American Express credit/debit cards.

Can corporate events be held?

Our restaurant offers several predefined menu solutions for companies wishing to hold a lunch or dinner event. Advance reservation is required via email (trattoria@da-lucio.com) to define the desired menu and check availability.

What to do in case of reservations above 6 people?

Advance reservation by email (trattoria@da-lucio.com) is required to define the menu.

What to do in case of allergies or food intolerance?

It is necessary to communicate it at the time of reservation. Please, find the allergies/intolerances note section on the reservation form.

Are vegetarian menus available?

Since our cuisine is primarily seafood-driven, please, notify us at least 24h before booking so that we can prepare a dedicated menu.

Do you serve fish all year round?

No, during the closed fishing season (late July/mid-September or so) our menu is geared toward dry aged meat. Nevertheless, there will be a couple of fish-only dishes, while the others will be both meat and fish dishes served together.

Is the restaurant accessible for people with disabilities?

The main room is accessible to people in wheelchair.

Which service do you offer to families with kids?

Our restaurant offers kids’ dishes solutions. Notification of the presence of children and possible request for high chair at the time of reservation is appreciated.

We celebrate an occasion, what options do we have for the dessert?

An advanced call or email is necessary to agree upon the possibility to create a specially-made dessert. Alternatively it is possible to put a birthday candle on a dessert from our menu or bring in a pastry dessert (receipt is required to verify its origin) at a cost of 2€ per person for service.

Is it possible to bring a dog?

Of course, notifying is required at the time of booking in order to ensure an optimal accommodation for you and your furry friend.

Do you have outdoor tables?

Yes, during the summer season our terrace is open — a space reserved exclusively for enjoying an aperitif. Access is limited to our guests with a reservation and available from 30 minutes before your booking time, either for lunch (from 12:00 PM) or dinner (from 7:00 PM). We kindly ask that you let us know in advance if you’d like to use the terrace when making your reservation.